Hotline: +62 855 7467 9968

QUESTION / General information

We are the first and premier regional cross-border shopping platform in South East Asia providing a convenient online shopping experience by offering imported products from various countries such as America, Japan, South Korea, China… and many more. Our service warrants a hassle-free custom clearance process that guarantees your purchase(s) to be delivered directly to the doorstep.

We understand our members' concerns regarding confidentiality, and it is our policy never to sell or give away any member information. The privacy of our members is of utmost importance to us. Details can be found in our Privacy Policy.

A business day (or another term “a working day”) is considered every official working day of the week. These are the days between and including Monday to Friday and do not include public holidays and weekends. Please note that each country will apply different working hours in a business day.

You must be at least 18 years old to open a Weshop account and use Weshop services. Complying to the Weshop Terms and Conditions and accepting our Privacy Policy are compulsory. Also, in case you use your company email for Weshop account registration, you must have received necessary permissions from your employer to do so.